Culture & Local Etiquette in Indonesia

Indonesia is a culturally rich country with strong traditions and customs. Understanding local etiquette will help you feel more comfortable and show respect to local communities.

• Handshakes are common, but some Muslim women prefer to greet men by smiling, nodding, or placing their hands together without physical contact.
• Traditionally, greetings are done using both hands lightly, without a firm grip.
• Shoes must be removed before entering private homes or places of worship such as mosques.
• Drinks are often offered to guests. It is considered polite to accept at least a sip.
• Always use your right hand when eating, giving, or receiving something.
• Avoid pointing with your index finger. Instead, use your thumb with the other fingers folded.
• Most Indonesian Muslims do not consume alcohol or pork, and the custom of making toasts is uncommon.
• Indonesians are very friendly and welcoming. You may often be asked, “Where are you from?” and be addressed as “Mister”, even if you are a woman.
• Modest clothing is recommended, especially in Aceh Province. Women should cover shoulders and knees. When swimming, wearing a T-shirt and shorts instead of a bikini is advised.

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Visa Information for Indonesia

• Tourists can obtain a 30-day Visa on Arrival (VOA) at Kuala Namu International Airport (Medan) and other international airports.
• Since July 2015, VOA is officially free for citizens of over 169 countries at Medan Airport. However, immigration officers may still request a USD 35 fee.
• We recommend carrying exactly USD 35 in cash to avoid complications.
• Other airports, such as Banda Aceh, may still charge for VOA.
• For longer stays, you can apply for a 60-day tourist visa at an Indonesian Embassy before arrival.
• Your passport must be valid for at least 6 months from your date of entry.

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Health & Safety Advice

• Comprehensive travel insurance with good medical coverage is essential and is the responsibility of each traveler.
• Consult your doctor before traveling regarding:
  • Routine vaccinations (Tetanus, Hepatitis)
  • Rabies vaccination (recommended)
  • Malaria prophylaxis advice
• Use insect repellent (DEET 40% or higher) and wear long sleeves and trousers, especially at sunset.
• While there have been no recent malaria cases reported in Bukit Lawang, mosquitoes are present and precautions are important.
• Jungle trekking requires a reasonable level of physical fitness, especially for multi-day treks.
• A general medical check-up before traveling is strongly advised.

Important Notice

Travel in and around Gunung Leuser National Park involves:

• Mountain terrain and dense rainforest
• River crossings
• Unpredictable wildlife behavior
• Limited medical facilities and remote locations
• Indonesian traffic conditions

Please inform us in advance if you have any medical conditions such as:

• High blood pressure
• Allergies
• Recent surgeries
• Pregnancy
• Fears (insects, heights, darkness)

For your safety, always follow the instructions of our guides. The tour operator is not liable for incidents caused by third parties or natural conditions.

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What to Bring to Sumatra & Jungle Trekking

Sumatra has a hot and humid tropical climate, so light and breathable clothing is recommended.

Clothing

• Light T-shirts and shorts (daytime)
• Long, thin trousers and long-sleeved shirts (evening & night – mosquito protection)
• Warm sweater for cooler jungle nights
• Change of clothes (overnight stays)
• Swimming suit & travel towel

Footwear & Gear

• Comfortable walking shoes or trekking boots
• Flip-flops for campsite use
• Long knee-high socks (against leeches)
• Raincoat or waterproof jacket
• Small waterproof backpack or dry bag
• Refillable water bottle

Essentials

• Hat, sunglasses & sunscreen
• Insect repellent
• Toilet paper & wet wipes
• Camera, mobile phone & chargers
• Headtorch or flashlight
• Light sleeping bag liner & mosquito net (for camping)

Personal Medical Kit

• Anti-diarrhea medication
• Rehydration salts
• Painkillers (aspirin/paracetamol)
• Prescribed antibiotics (if advised by your doctor)

Money

• Bring enough cash, as there are no ATMs in Bukit Lawang.
• Money changers are available, but it is best to exchange money before arrival.